5 sTEPS TO SUCCESS: THE SAFESMART PROCESS

We don’t believe in one-size-fits-all solutions. Before recommending a product, we take the time to thoroughly understand your business, the challenges you face, and the environment in which the solution will be used.

This stage often includes on-site visits, discussions with key stakeholders, and an in-depth analysis of:

• The tasks being performed, including duration, frequency, personnel involved, and necessary tools.
• Site-specific conditions such as ground stability, confined spaces, or other environmental conditions.
• Your operational specifics. We review how your facility ticks to ensure that the solution fits in seamlessly.
• User preferences and specific requirements to ensure a seamless and practical solution.
• Project timelines to align with your schedule.

With all key factors identified, we develop and present a tailored solution to key stakeholders. During this stage, we:

• Reconfirm back the priorities identified in the scoping stage.
• Clearly outline how the proposed solution integrates into your environment.
• Highlight key product features and explain how they address the identified challenges.
• Ensure alignment and consensus among all parties before moving forward.
• Present initial concept designs and examples of similar applications and solutions previously delivered.

Once the solution is refined, we provide a comprehensive commercial proposal that includes:

• A detailed breakdown of key product features and benefits.
• A full product specification.
• A project timeline, outlining delivery schedules and key milestones.
• For custom solutions, we also provide detailed design drawings for review and approval before manufacturing begins.

We ensure a seamless transition from production to implementation by delivering your solution in a way that makes it easy to put into action. Each delivery includes:

• Safety, assembly, and operating instructions.
• Maintenance guidelines and, where applicable, instructional videos.
• Quality assurance documentation, compliance certificates, test reports, and risk assessments.

Our commitment to you doesn’t end with delivery. SafeSmart Access products are built for longevity, and we provide ongoing support to ensure they continue to perform at their best. We offer:

• A full range of spare parts, easily identified via serial numbers and product drawings.
• Updated documentation and training resources as needed.
• Expert advice and assistance throughout the lifespan of your solution.